We’ve all heard countless times that listening is a lost art, an undervalued skill that could transform our businesses and relationships if only we’d slow down and truly hear what others are saying. Management books devote chapters to the practice of being present and attentive. And they’re right to do so—listening matters enormously. But while we’ve been busy diagnosing one side of the communication equation, we’ve completely overlooked its equally essential counterpart, which is candor.
We worry about hurting feelings, damaging relationships, or creating legal exposure. We’ve built entire industries around softening our words, from HR compliance training that teaches
Continue Reading Candor is the other half of communication that is often forgotten
