Listening is a bedrock ADR practice. Does this mean we must always listen? Or can listening sometimes make things worse? Recent debates around “cancel culture” and “deplatforming” are of special interest to our field, which values the sharing of diverse perspectives but also appreciates complex social dynamics and strategic communication.
In my new article (forthcoming in Texas A&M Law Review this fall, and part of a symposium organized by Nancy earlier this spring), I argue that listening has become increasingly problematic in the era of social media and conflict spectacles, so much so that we may experience a “listening dilemma&rdquo