Property managers and agents holding open houses should be aware of the need to accommodate service and assistance animals, what they can and cannot ask and how to proceed on a moment’s notice. The Fair Housing Act (FHA) and the Americans with Disabilities Act (ADA) both require accommodation for qualified animals, but do you have to tolerate that dog peeing on your carpet?! The answer is “no;” however, be cautioned how to determine what animals to accommodate.

The ADA, affecting all public entities, has the more restrictive requirements, so evaluate those first. The ADA protects “service animals,” which covers only…

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